FAQ

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What payment methods do you accept?

Right now we accept secure payments via PayPal.

What if my item arrives damaged or wrong?

Just snap a few photos and email them to support@missneatly.com. We’ll check everything and sort out a replacement or the correct item for you.

What is the order cut-off time for same-day processing?

Orders placed before 4:00 PM EDT (Mon–Fri) are processed the same day.

How long does processing and delivery take?

Processing usually takes 0–2 business days (Mon–Fri), though it can take a bit longer during busy periods.

Delivery typically takes 6–9 business days, depending on the courier and weather conditions.

Do you cover return shipping?

Return shipping isn’t free, customers are responsible for the cost of sending items back.

Business Details

Customer Services Hours:
Monday to Friday: 
10:00 AM - 4:00 PM EDT

E-mail: support@missneatly.com
Phone Number:
+12232514335

Business Address:
1113 Mifflin St
Huntingdon
PA 16652
United States